Last Updated: 20th November, 2020
When we refer to “Bydand”, “we”, “us”, or “our”, we are referring to ourselves, Bydand Security Solutions Ltd. When we refer to “our visitors”, “you”, “individuals”, we are referring to you as a person(s) whose personal data we process as part of our business activities.
2. Who Controls the Data?
According to the terms defined in the GDPR, we are a Data Controller of your personal data and will process it in accordance with the General Data Protection Regulation 2016 and the UK Data Protection Act 2018, as those laws change from time to time, including after the UK leaves the European Union as of 1 January 2021.
3. What personal data is collected by Bydand, how it is used and on what legal basis
By “personal data” we mean any data relating to you which can identify you directly or from which you can be made identifiable together with other data (indirect identification).
By “process”, we mean anything we do with the data. It includes the collection, use, sharing, protection, retention and deletion of that data once the purpose is complete.
By "Services " we mean, in this Policy, (1) all aspects of our website available to you for your use, including managing your support and (2) any part of our business that we use to manage the relationship we have with you. This may relate to our activities online (for example, our website) or offline (for example, in-person training seminars or other security provisions.)
When you use our website or contact us directly, we may ask you to provide us with personal data, or collect it in another way, e.g. from our website for the processing purposes outlined below. This personal data is broken down as follows:
Communicating with you in connection with any message submitted via our contact form or directly at our support email address
Creating a database of Users including potential, current and past customers of our training and security solutions
Establishing and analysing statistics on the use of Bydand’s Services, when based on personal rather than anonymous data.
Purpose of Data
We have a legitimate business interest in being able to provide you with prompt & efficient customer service. If you voluntarily provide us with personal data relating to you, this will be processed on the basis of consent.
We have a legitimate business interest in maintaining an accurate and up to date database of Users and customers.
We have a legitimate business interest in studying, analysing and understanding the level and type of use of our Services.
Personal data we may access or collect includes:
Website usage and device information: Your IP address and other device information, operating system, browser, browser settings, traffic source and referrer, website settings, access dates and times, pages selected and visited (including links to third parties) , searches, length of visit, data entered, unique identifiers and other technological information relating to your use of our Website;
Account information: your first and last name, phone number, email address when contacting us via our online form
Financial information: including bank account information (including IBAN), and information relating to transactions related to individual contracts and bookings, including the means of payment used and its expiration date, date, time and amount of payment or billing, and other associated transaction information;
Communications: the content of all exchanges between you and us, as well as the information associated with them;
If you do not wish to receive marketing material (“opting out”), please , simply click on the “Unsubscribe” link at the bottom of any marketing email we send you. Please note that you can refuse to provide us with your data at any time. We will inform you of all the possible consequences of this refusal and will let you know if the communication of the data concerned is mandatory. Please be aware that some laws require us to keep your data for a specified period of time after you choose to leave us (see Section 4 below).
Bydand shares your personal data with the staff in charge of providing our services to you, as well as with other contractors who assist us in our activities. Any such contractors are subject to contractual obligations requiring them to follow the required standards of compliant data processing.
4. Retention of Personal Data
5. Your Rights
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the personal data we have on you.
The right of rectification of that data.
The right to object to our use of your data.
The right of restriction of the use of your data.
The right to data portability
The right to withdraw consent to the use of your data, where we are using that data on the grounds of your consent.
Please contact us if you wish to exercise any of these rights on firstname.lastname@example.org
We (and our subcontractors) continually implement all administrative, organizational, physical and technical measures necessary to protect your personal data against unauthorized access and against accidental or unlawful loss, destruction or modification. Some of the safeguards we use to safeguard your information include firewalls, data encryption, and access controls.
7. Amendments to this Policy
We are regulated in respect of our privacy compliance by the UK’s privacy regulator, the Information Commissioner’s Office or ICO. Its website is ico.org.uk and it can be contacted on 0303 123 1113.
9. What Are Cookies?
Cookies are text files, often encrypted, that are transferred and stored on your computer or smartphone when you visit a website or use an application. They allow the website or application to function more efficiently from both a technical and business point of view.
Cookies set by the website owner (in this case, Bydand) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites. For example, in order to better understand how our Website is used, and to know the approximate location of our Users, we work with a number of analytics partners, including Google Analytics. If you wish to prevent Google Analytics from using your information for analytical purposes, click here to install the browser add-on for opting out of Google Analytics.
We use two types of cookies, for various purposes:
Session cookies, which normally expire when you close your browser; and
Persistent cookies, which remain on your device after you close your browser or application, and can be reused the next time you visit our Website.
We may also use other technologies with functionality similar to cookies, such as web beacons, pixels, mobile phone identifiers and tracking. These technologies allow us to recognize you each time you visit our site.
As advertising technology is integrated into our Website, if you opt out of personalized ads, you will continue to receive advertising content. Those ads will simply no longer be personalized to your specific interests. Furthermore, we do not control any of the deactivation features described above and are not responsible for the availability or proper functioning of these solutions.
To find out more about these cookies, as well as how you can disable them, we invite you to consult the opt-out page of the Network Advertising Initiative , the Digital Advertising Alliance or the page http://youronlinechoices.eu. To opt out of advertising from Google Analytics or personalize ads from the Google network, you can visit the Google Ads Personalization page.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
We may also use social plugins provided and operated by third parties, including the Facebook “Like” button. By using this type of functionality offered by a third party, you may be sending them information about your interactions with our Website. This third party may thus be able to link this information to the account you have with them. We invite you to refer to the privacy policies of the third party to learn more about their data practices, including how they may use this information. Again, we do not control any aspect of these social plugins other than the fact that they are on our website.
For more general information on cookies, please read "What Are Cookies".
10. Third Party Privacy and Cookie Policies
12. Where can I get further information?